Support and Managed Services

At Cybanetix we offer a range of Security related management and support services, with the flexibility to be tailored specifically towards the customer needs and requirements. With our expert support, you will always have a quick response to incidents, changes, and questions on a 24/7 basis. 

As an organisation, it is increasingly difficult to employ staff with sufficient breadth and depth of knowledge to implement, support and manage the security technologies required in today’s world. Where customers do not have the sufficient skills to do so, they leave themselves exposed.

Cybanetix has expert Security Engineers with the capability to support and manage all technologies from within our core partner eco-system. This enables us to support our customers with a guarantee on the quality and responsiveness of our services.  Given the frequency of attacks today and the potential damage and cost that a breach inflicts, customers need to minimise the chances of being successfully attacked.

Cybanetix offers a next generation Service Desk experience, with the ability to access the support teams through multiple channels, including a 24/7 customer self-service portal. In addition, Cybanetix can offer 24/7 monitoring and alerting tools, thereby providing customers with a complete view of the events taking place within their IT infrastructure.

If you want to know more about the services we offer, please Contact us.