Privacy: CCTV

We use CCTV to deter and support the investigation of crime against our business (a legitimate interest). We may also use it to support investigations into accidents and potential safety issues.

Data is retained for no longer than 28 days, except where we have captured scenes that we need to retain for the establishment, exercise or defence of legal claims.

We do not transfer this data outside of the EEA.

We may share video footage with the police.

Your rights

Under the General Data Protection Regulation (GDPR) and The Data Protection Act 2018 (DPA) you have a number of rights with regard to your personal data. You have the right to request from us access to, rectification of or erasure of your personal data.

You have the right to request that we restrict processing your data (have us store but not use your data), object to our processing of your data as well as in certain circumstances the right to data portability.

In some circumstances we can refuse your request, but we will tell you why if we do.

Exercising these rights

If you wish to exercise your rights contact

However, you may also make the request to any cybanetix staff member, who will start the process for you. If the request is made verbally the cybanetix staff member receiving the request shall record it in writing and confirm the wording with you.

If we decide not to act on your request within a month, or refuse the request, we will set out clearly the reason we took no action.

Right to complain

And, if you do not agree with our decision, or otherwise believe we have not complied with the requirements of GDPR, you can ask the Information Commissioners Office to review how we have handled your request.

Data security

Cybanetix protect your information by following the advice in the UK governments cyber essentials standard. We restrict who can access your information to just those who need it for the purposes described in this document. When we transmit your data over the Internet we encrypt it.

Contact details

Tintagel House,
92 Albert Embankment,
Phone: 02083967442

Our data protection office can be contacted at