Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience.

We use cookies to personalise the website for you and to provide us with information about how our website is used. We do this because improving the performance of our website is a legitimate interest.

You may disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Analytics

We use Google Analytics to process information about how the website is used.  We anonymise the IP addresses provided to Google Analytics.

Logging

We may store your IP address and the pages you accessed on our site in our logs.  We do this so that we can identify and investigate problems with the website, including errors and security incidents.  We may keep the logs for up to 12 months.    We keep these logs because it is in our legitimate interest to do so for these purposes.

Your rights

Under the General Data Protection Regulation (GDPR) and The Data Protection Act 2018 (DPA) you have a number of rights with regard to your personal data. You have the right to request from us access to, rectification of or erasure of your personal data.

You have the right to request that we restrict processing your data (have us store but not use your data), object to our processing of your data as well as in certain circumstances the right to data portability.

Exercising these rights

If you wish to exercise your rights contact dpo@cybanetix.com

However, you may also make the request to any Cybanetix staff member, who will start the process for you.  If the request is made verbally the Cybanetix staff member receiving the request shall record it in writing and confirm the wording with you.

If we decide not to act on your request within a month, or refuse the request, we will set out clearly the reason we took no action.

Right to complain

And, if you do not agree with our decision, or otherwise believe we have not complied with the requirements of GDPR, you can ask the Information Commissioners Office to review how we have handled your request.

Data security

Cybanetix protect your information by following the advice in the UK governments cyber essentials standard. We restrict who can access your information to just those who need it for the purposes described in this document.  When we transmit your data over the Internet we encrypt it.

Contact details

Cybanetix Limited, Thornton House, Thornton Road, SW19 4NG, London

Tel: +44 (0) 2083 967 442

Our data protection officer can be contacted at dpo@cybanetix.com